Header Logo
Our Care Team
Your pet’s emotional and physical well-being is prioritized with every visit.
We put the patients first!
Sam
Lead Administrative Assistant
While working at an assistant living facility, Sam formed a bond with a Dementia patient named Bill. Once a week, Bill’s dog Maggie would come to visit. Sam recalls seeing the look of sheer joy and happiness on Bill’s face whenever he would see his sweet Maggie. It was in those moments when Bill became his old self. This experience really opened Sam’s eyes to how much an animal can change a person’s life. It also made her realize that she wanted to be there for that journey.
Sam joined the Arrow Veterinary Clinic team in September of 2018, shortly after completing her Associates degree in Applied Science. She knew she wanted to find a job where she could connect with the public in a way that would truly make a difference. What better way to do this than to share in the excitement and joy with the ones they love most – their pets? As our Lead Administrative Assistant, Sam enjoys forming lasting connections with both owners as well as their pets.
Outside of work, Sam resides with her husband, David, and their many pets. Porter is a rat terrier who will play fetch for hours. Molly is also a rat terrier who would like nothing more than to watch TV all day. Lady is a pit bull who is the biggest love bug around; she’s always ready for a good snuggle. Nekko is a White Swiss Shepherd mix who is very shy at first, but once you win him over, you have a friend for life. Tate, Fawn, and Pennie are three little balls of fluff that enjoy patrolling the house for treats. These three kitties are sure to win your heart.
In her spare time, Sam enjoys reading, especially on a rainy day with a cat curled up in her lap. Her current goal for the year is to read three books a month. So far, she’s right on track!
Matt
Veterinary Assistant – Team Lead
Bio coming soon!
Jarrica
Admin Assistant
Growing up in an animal-loving family, Jarrica has witnessed the good, the bad and the ugly of being a pet owner. She is continuously moved by the unconditional love that animals provide. It’s the purest form of love there is. Pets see you at your absolute worst – at times when you may not even like yourself, and they love you anyway. Without judgment. Without resentment. Jarrica believes that we can all take a note from that: to love a little stronger, withhold our judgements, be a little kinder, and forgive people when they make mistakes. Imagine how much better a world like this would be!
Despite her lifelong love of animals, Jarrica didn’t initially set out to work in the veterinary industry. She spent the better part of 10 years working in a factory. After nearly a decade of dreading work every day, she finally decided it was time for a change. She knew switching careers wouldn’t be easy – especially since she had no experience in the veterinary field – but she welcomed that challenge. In August of 2022, Jarrica joined the Arrow Veterinary Clinic as one of our administrative assistants. Now, she is excited to go to work each day, and feels she is being pushed to become a better version of herself.
Professionally, Jarrica enjoys learning new things and the fact that she’s never bored at work. Then, of course, there is the opportunity to interact with animals on a daily basis. She made it all of one day on the job before adopting a kitten who had come in from a rescue to be spayed.
Outside of the clinic, Jarrica is ‘mom’ to seven pets of her own. Her fur family includes four dogs: Odin, Freya, Chanel and Helga; and three cats: Luna, Nova and Eris. Nelly (Chanel) will legitimately leap off all fours to kiss your face, and she is quite capable of catching the air necessary to do so. Helga gets so excited about even just the thought of attention that she can’t help but pee a little. Eris will scream at you for attention and climb you like a tree if you refuse.
Jarrica’s all-time favorite hobby is attending concerts. The best show she’s been to so far was Halestorm and Evanescence. She’s also excited to soon meet her favorite band, In This Moment!
Jen
Veterinary Assistant
When Jen was a child, she got her first dog – a Beagle/Blue Healer/Lab mix. As the two got older, Jen’s desire to provide the best possible care for him only intensified. When she landed a job as a kennel assistant, she was able to do just that. During her dog’s senior years, Jen was able to provide the care and medications needed to maximize his quality of life. Being a part of the team that cared for him, and watching him thrive in his old age, solidified Jen’s decision to work in the veterinary field.
Jen’s career journey officially began at a previous clinic, where she worked her way up from kennel assistant to veterinary assistant. When an opportunity arose to join the Arrow Veterinary Clinic, she jumped at the chance and has been faithfully serving our patients since 2019. Clinically, she likes the challenge of blood draws and placing catheters. She also enjoys taking continuing education courses to further her knowledge and improve her skills.
At home, Jen is fur-mom to two dogs and a cat. Naanan is a big German Shepherd/Lab mix who towers over his little sisters. Nola is a Husky mix who keeps her siblings on their toes with her high energy and sneak attacks. Lastly, Nugget enjoys batting at her siblings from her cat tower, stealing bites of their food, and napping in her hiding spot (a place which remains undisclosed to this day).
When she has the time, Jen enjoys art projects, puzzles, kayaking, and hiking. Her most memorable adventure was hiking Angels Landing in Utah. She and a group of friends went for a long weekend, rented a tiny home and explored Zion National Park.
Khaiy
Veterinary Assistant
In life, there are certain defining moments that shape who we become. For Khaiy, it started as a routine task at her first job as a kennel attendant. She was asked to take a very sick Golden Retriever outside for her daily stretch. As Khaiy sat in her chair, the struggling pup approached her, put her paws up on her shoulders and leaned her face and head into her chest, seeking love and comfort. With tears in her eyes, it was in that defining moment that Khaiy knew she wanted to work with animals for the rest of her life.
Khaiy spent about a year in her initial role, which she happened upon by chance in 2018, but quickly fell in love with. After moving to Grand Rapids, she worked at a few different hospitals before deciding to join the Arrow Vet Clinic team in February of 2023. An eager learner, Khaiy hit the ground running and continues to grow her skills. Her favorite part of being a veterinary assistant is educating clients on how to better care for their pets. She is also fascinated with the science of veterinary medicine, in particular laser technology.
Outside of the clinic, Khaiy resides in Grand Rapids with her partner and their four pets: Vienna (Husky), Toast (Shiba Inu), Mooni (Tortie cat), and Mandarin (medium haired, orange cat). Toast was a rescue who came from an abusive and neglectful past. Watching him learn to be a free and happy dog is such a joy. He is bonded with his sister Vienna and has learned all his play moves from her. Vienna loves to make sure the cats play nice and only go where they’re allowed.
When she’s not busy working or spending time with her fur babies, Khaiy loves to travel, drink coffee, and try new food. For her, food is more than just sustenance. It’s culture, heritage, community, and something that brings joy and togetherness. In 2014, Khaiy visited South Korea, where she cried her way through the first week adjusting to the heat of the food. Seeing the pride the people there had in serving their cuisine, however, made it all worthwhile.
22,005
Pet Visits
19,115
Treats Given
19,166
Mouths Cleaned
DON’T WAIT ANY LONGER – CONTACT US TODAY !
!Social Icons